POLICY

  • Online returns require a completed Return Form.
  • If you receive incorrect or defective merchandise, you must contact us within 48 hours of delivery at 615-896-2110 or email orders@eallenboutique.com.
  • All SALE ITEMS and JEWELRY are FINAL SALE.

CONDITION

  • Items must be returned unworn, undamaged, unused, unwashed, and original tags attached. Please be careful of makeup or deodorant rubbing off on garments.
  • Shoes scuff easily on hard surfaces. Always try on shoes on carpet. Shoes must be returned in the original box | bag it was received in.
  • Please try on swimwear and lingerie over underwear for sanitary reasons. Do not remove the protective slip. Swim can not be returned without original tags and liner.

REFUNDS

  • Online orders CANNOT be refunded in-store. To initiate a return for an order placed online, please fill out the included form OR contact us at orders@eallenboutique.com or (615) 896-2110.
  • Full-priced merchandise purchased online CAN be refunded in the original form of payment if returned within 14 days of receiving item(s).
  • You will be refunded in the original form of payment.
  • Returns are processed within 2-5 BUSINESS days of item(s) being received.
  • Return shipping fees are your responsibility.

CONTACT US

Please contact us at orders@eallenboutique.com or (615) 896-2110 for any additional questions.

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